FAQs
Are your products non-comedogenic and suitable for acne-prone skin?
Our mineral makeup products are specially formulated to be non-comedogenic, meaning they do not clog pores. Our products are designed to be breathable and non-irritating for those suffering from acne and other skin conditions. We always recommend conducting a patch test and consulting with a dermatologist if you have any specific concerns or known allergies.
Are your products safe for sensitive skin, rosacea and other skin conditions?
Our mineral makeup is formulated using high-quality ingredients that are free from harmful or toxic ingredients including parabens, oils, talc, artificial colours, synthetic perfumes and cheap fillers. This makes our products suited to even the most sensitive skins, including problematic skin conditions such as rosacea and acne sufferers. InClinic Cosmetics has been approved and now listed on Belgium’s Ku Leuven Hospital’s Skin Allergy and Immunology Clinic’s list of products safe for patients to use with skin allergies.
How do I choose the right shade of mineral foundation for my skin tone?
The mineral technology in our foundations allows the formula to adapt to your skin tone, making colour matching easy! For help with colour matching, try our foundation match quiz for an instant formula and colour match or complete a foundation consultation form and we will personally hand pick a shade and formula for you.
Are your products cruelty-free and vegan?
We firmly believe in the ethical treatment of animals, and do not conduct animal testing on our products at any stage of the development process.
All of our products are vegan, with the exception of our Velvet Crème Mineral Lipsticks that contain beeswax, a naturally produced by-product of bees.
We are dedicated to creating products that are both ethical and effective.
Are your products safe for pregnancy?
Our products are made with safe, non-irritating and non-toxic ingredients and can be considered safe for pregnancy. However, every pregnancy is unique, so we suggest seeking advice from a medical professional if you have any concerns regarding ingredients or products.
Where can I find the ingredients for your products?
Our most up to date and accurate ingredients lists can be found on the packaging of all InClinic products. If you have an additional inquiry, please us our enquiry form to get in touch with us.
Our formulations may adjust slightly over time for reasons such as raw material availability that affects manufacturing and formulation improvements. We continually work with our cosmetic chemists to adjust and create formulations that comply with evolving regulations, performance and safety requirements.
Ingredient standard
Our products are manufactured according to recommendations issued by the World health Organisations and the Cosmetic Good Manufacturing Practices issued by European Federation of the Perfume, Cosmetics and Toiletries industries. All InClinic products have undergone a safety assessment and comply with cosmetic product and safety according to Regulation (EU) 1223/2009. Extensive safety provisions make the EU cosmetic product regulation framework a world leader which is why we formulate all of our products to comply with EU cosmetic standards.
Where are your products available to buy?
Our stockist map helps you locate the nearest skin clinic, salon, spa, pharmacy or retail store carrying our products. We recommend calling before visiting to ensure the products you are after are in stock.
Do you guarantee the item(s) in my order?
The item(s) within your order are not guaranteed for fulfillment and during the time of order processing, we will determine whether an item(s) within your order needs to be cancelled due to stock availability issues. Should your order or item(s) be cancelled, you will be contacted as soon as possible regarding a refund for any unshipped product(s) or a swap to a similar product.
Can I edit or modify my order after placing it?
You may change your order if it has not been dispatched from our warehouse. If your order has been dispatched, you will receive an email with a link to track the progress of your parcel. Should you wish to edit or modify your order, please contact us as soon as possible to avoid disappointment.
How do I become a retailer?
If you would like to talk to us about stocking InClinic Cosmetics, please visit this page: become a stockist.
