AUSTRALIA

• $9.30 Express* Shipping for Orders up to A$85.
• Free Express* Shipping for Orders over A$85.

We use Australia Express Post Parcel Post with full tracking to deliver anywhere in Australia. Once your order is dispatched, you will receive an email with the tracking details.

*While this is an express service Monday to Friday, the conditions are:

• Place your order by 1PM AEST to have it dispatched same day
• Provide a delivery postcode within the Australia Post Express Post delivery network for next day service.
• We still use Express Post Parcel Post for postcodes outside of the Australia Post Express Post delivery network so you receive your order as quick as possible (in this case it is not next day delivery)
• Please refer to the following terms, conditions and delivery times of Australia Post here:

Australia Post Express Parcel Post

Use origin postcode 4001 to calculate your delivery time.

We recommend you provide a delivery address for your order where someone will be available to receive the shipment between 9am and 5pm. If no one is at the premise, Australia Post will choose to either safe drop on the premise or leave a "sorry we missed you" card and drop it to the nearest Post Office.

An order may be returned to the sender due to an incorrect shipping address, a failed delivery attempt, or a missed collection from Australia Post. Once this 'returned to sender' parcel has been received by our warehouse team, our customer service team will notify you via email and credit your account the value of your order less shipping fees incurred for the return and original postage (if customer received free shipping on their order). No refunds will be given when an item is returned to sender, a credit will be applied less shipping charges to re-purchase the items at a later time.

NEW ZEALAND + OTHER INTERNATIONAL

Free Express* Shipping for NEW ZEALAND Orders A$150 and over.

We use Australia Post Express International shipping for orders to New Zealand. 

*Delivery to New Zealand from 2 days depending on your postcode. 

• Once your order has been dispatched, you will receive an email with the tracking details.
• If you spend less than $150, the shipping price for your international delivery is A$30.
• We recommend you provide a delivery address for your order where you will be available in normal business hours to avoid possible re-delivery delays.

Free International Express* Shipping for Orders A$220 and over.

We use express shipping services for international orders (outside of Australia).

*Delivery worldwide from 3 days depending on your destination country and their customs processing time.

• Once your order has been dispatched, you will receive an email with the tracking details.
• If you spend less than $220, the shipping price for your international delivery address is given at the time of checkout.
• We recommend you provide a delivery address for your order where you will be available in normal business hours to avoid possible re-delivery delays.

All InClinic Cosmetic shipments are sent CPT to your nominated delivery address and the courier or their representatives may decide to safe drop the shipment it at the premise if no one is available.

Customs duties may apply and vary by country, especially within the EU. We are not responsible for any import duties, restrictions, or taxes, so please review your country's regulations before placing an order. Any taxes incurred upon entry into your country are your responsibility to pay.